The Love Vancity Gift Boxes office will be closed between October 28 - November 15.
After a long stretch of hard-work and not being able to travel, our team has decided to take a well-deserved break away from our office in Vancouver, to hit reset and tend to other business.
With our busiest season fast approaching, we’ll be able to come back refreshed and ready to go! We’ve been working on exciting new holiday collections and marketplace treats and can’t wait to announce them when we’re back in November. (Want to be the first to hear? Sign up to our newsletter in the footer.)
Got questions? We’ll try to answer them here, if not please email us at email@example.com and we’ll get back to you as soon as possible.
When is the cut off date and time for ordering before the break?
If you’d like items to be mailed before we go, please order by Wednesday, October 27, at 5pm. Everything ordered before this cut off time will be shipped on Thursday, October 28 or Friday, October 29.
What happens if I order between October 28 - November 15?
Our studio will be closed during these dates and we’ll be out of town, so all orders will be processed, packed and shipped when we return - the week commencing November 15.
When will you be back and ready to ship orders?
We plan to return to the Love Vancity offices on November 15, but it may take a couple of days to process and pack orders before shipping them. Please email us if you have any urgent requests: firstname.lastname@example.org
Will you be announcing any new items for the holidays?
Yes!! We’re so excited! We’ve found some amazing new treats that are being made in and around Vancouver. We’ll be announcing new items and holiday collections in November.